What documents do i need to give for renting a bike?

You need to provide valid Driving Licence, Passport, Voter Card, Aadhar card in original Same shall be deposited at the time of pickup and will be returned at the time of drop off.

Is there any Deposit fee?

No, At Jodhpurbikes.com we don't take any security amount for our beloved customers.

Is the fuel charges included in the rental?

Fuel will be totally on you.you will get complementary fuel from our side and you need to refuel bike at the nearest fuel station.

Will i get any accessories with the bike ?

You will get one complimentary helmet with the bike for rider and pillion helmet is available on request and is subject to availability.

Cancellation Policy

Effective date: April 01, 2025

jodhpurbikes.com ("us", "we", or "our") operates the www.jodhpurbikes.com website (the "Service").

This page informs you of our policies regarding cancellations, refunds, and booking modifications when you use our Service and the choices you have associated with these policies.

By booking a service through jodhpurbikes.com, you agree to the terms and conditions outlined in this Cancellation Policy. Unless otherwise defined, terms used in this Cancellation Policy have the same meanings as in our Terms and Conditions, accessible from www.jodhpurbikes.com

Cancellation Requests

You may cancel your booking by logging into your account on our website or by contacting our customer support team at least 24 hours prior to the scheduled booking start time.

All cancellation requests must be confirmed by us via email or SMS to be considered valid.

Refund Policy

Full Refund: A full refund will be issued if the cancellation is made at least 24 hours prior to the scheduled booking time.
Partial Refund: If the cancellation is made within 24 hours of the booking time, a cancellation fee of up to 50% of the total booking amount may be deducted.
No Refund: No refund will be provided if the booking is canceled after the scheduled start time or if the customer fails to show up.
Refund Timeline: All eligible refunds will be processed within 5–7 business days and will be credited to the original payment method.

Modifications

We understand that plans may change. You may request modifications to your booking (such as date, time, or vehicle type) by contacting our support team. All modifications are subject to availability and approval.

Modifications made less than 12 hours before the scheduled start time may be subject to additional charges.

Operator Cancellations

In the rare event that we or our service partners must cancel your booking due to vehicle unavailability, technical issues, or unforeseen circumstances, you will receive a full refund or the option to reschedule your booking at no extra cost.

Force Majeure

We are not liable for delays, cancellations, or non-performance caused by circumstances beyond our control, including but not limited to acts of God, natural disasters, strikes, or governmental actions.

Contact Us

If you have any questions about this Cancellation Policy, please contact us:

By email: [email protected]
By visiting this page on our website: www.jodhpurbikes.com/contact-us
By phone number: 9587138000
By mail: 90 Jaswant Building Station Road, Jodhpur, Rajasthan 342001